Privacy Policy

Last updated: January 27, 2026

At Lucky Distribution, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

1. Information We Collect

We collect various types of information to provide and improve our services: Personal Information: • Name and contact details (email, phone number, address) • Business information (company name, role, industry) • Account credentials • Payment and billing information Usage Information: • How you interact with our services • Device and browser information • IP addresses and location data • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes: • To provide, maintain, and improve our distribution services • To process transactions and send related information • To communicate with you about services, updates, and promotions • To respond to your inquiries and provide customer support • To monitor and analyze usage trends and preferences • To detect, prevent, and address technical issues or fraud • To comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information in the following circumstances: Service Providers: We work with third-party companies that help us operate our business, such as payment processors, shipping partners, and IT service providers. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or the rights of others. With Your Consent: We may share information with your explicit consent for purposes not covered by this policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls and authentication measures • Employee training on data protection • Incident response procedures While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain business records as required by law When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location, you may have the following rights: • Access: Request a copy of the personal information we hold about you • Correction: Request that we correct inaccurate or incomplete information • Deletion: Request that we delete your personal information • Portability: Request a copy of your data in a portable format • Objection: Object to certain processing of your information • Withdrawal: Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to: • Remember your preferences and settings • Analyze site traffic and usage patterns • Personalize content and advertisements • Provide social media features You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by: • Posting the updated policy on our website • Sending an email notification • Displaying a notice in your account dashboard We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: Lucky Distribution Privacy Officer 123 Distribution Way Business City, BC 12345 Email: privacy@luckydistribution.com Phone: +1 (555) 123-4567 For account deletion requests, please visit our Account Deletion page.

Need to Delete Your Account?

If you would like to request deletion of your account and associated data, please visit our account deletion page.

Request Account Deletion
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